Call Center

Call Center

We are a team of tech experts and customer service professionals who have come together to create a cutting-edge call center software. Our software is designed to streamline and optimize the call center experience for both customers and agents. Our software is intuitive, efficient, and fast, providing a seamless solution for managing calls, contacts, and agents. It includes features such as automatic call recording, real-time call assignment, and a centralized database of customer and agent contacts. Our mission is to provide our customers with a top-notch call center solution that improves their overall customer service experience and drives business success. We are committed to delivering the highest level of customer satisfaction and continuously improving our software to meet the ever-evolving needs of our users.

Features

  • Real-time call assignment
  • Centralized database of customer and agent contacts
  • Intuitive user interface
  • Fast call management
  • Multi-channel support (e.g. phone, chat, email)
  • Call reporting and analytics
  • Customizable call routing
  • Call prioritization
  • Call monitoring and quality assurance
  • Agent performance tracking

Benifits

  • Improved customer engagement
  • Enhanced brand reputation
  • Increased sales and revenue
  • Improved operational efficiency
  • Better management of customer complaints.
  • Cost-effective customer service solution
  • 24/7 availability of customer support
  • Access to real-time data and analytics

Get in Touch

+8801817181215

support@sigmasolutions.com.bd

Canada Office

1161 Skylark Ave, Oshawa, ON, Canada, L1K 1G8

@sigmasolutionscanada.ca

+1647 613 4347

Bangladesh Office

Abedin tower (Level 5), 35 Kemal Ataturk Avenue, Banani C/A, Dhaka 1213

@sigmasolutions.com.bd

+88 01817 181215

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